Contact

Get in touch

How to contact Northstar Digital Markets for account support, privacy requests and complaints.

Contact addresses below are placeholders until the operating entity's verified details are configured. Registered office details appear on the regulatory disclosures page.

Account support

Signed-in customers should raise a ticket from the support centre so the request is linked to their account. Otherwise: support@northstardigitalmarkets.example

Complaints

complaints@northstardigitalmarkets.example — see the complaints process.

Privacy

privacy@northstardigitalmarkets.example — access, correction and privacy complaints. See the privacy policy.

Security reports

Report a suspected vulnerability or account compromise to support@northstardigitalmarkets.example with the subject line "Security". We will never ask you for your password, seed phrase or two-factor code.